Search Results
TQM101: Quality Customer Service
– 3 credits
Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
11303
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
04/28 –
06/16
Summer 2025
N/A
N/A
- K. Whetstine
Open
22 of 25 Seats Available
-
Notes
- Notes: Fourteen (14) Week Class
8-week class option available
-
Book Information
11814
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
07/07 –
08/11
Summer 2025
N/A
N/A
- Staff
Open
25 of 25 Seats Available
-
Notes
- Notes: Fourteen (14) Week Class
8-week class option available
-
Book Information
TQM230: Teamwork Dynamics
– 2 credits
Theory and practice of how team members and team leaders use listening, negotiating and interpersonal skills for the enhancement of team process. Included are concepts of team development and team problem-solving techniques. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
11304
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
04/28 –
06/16
Summer 2025
N/A
N/A
- H. Tyler
Open
22 of 25 Seats Available
-
Notes
- Notes: Ten (10) Week Class
8-week class option available
Microsoft Word is required.
- Additional Notes: Open Educational Resources (OER) are learning, teaching, and research materials in any format and medium that reside in the public domain or have an open license copyright that permits no-cost access, re-use, re-purpose, retention, redistribution, and adaptation by others.
Zero-Textbook-Cost Class: The total cost of required online instructional materials for this "Z Class" is $0.
-
No books listed at the bookstore, contact instructor
11815
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
07/07 –
08/11
Summer 2025
N/A
N/A
- Staff
Open
25 of 25 Seats Available
-
Notes
- Notes: Ten (10) Week Class
8-week class option available
Microsoft Word is required.
- Additional Notes: Open Educational Resources (OER) are learning, teaching, and research materials in any format and medium that reside in the public domain or have an open license copyright that permits no-cost access, re-use, re-purpose, retention, redistribution, and adaptation by others.
Zero-Textbook-Cost Class: The total cost of required online instructional materials for this "Z Class" is $0.
-
No books listed at the bookstore, contact instructor
TQM240: Project Management In Quality Organizations
– 3 credits
Presents methods for quality organizations in how to plan and schedule a project in use of Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) techniques and software to monitor and control projects. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
17083
Mesa
Online Course
Online
05/27 –
07/17
Summer 2025
N/A
N/A
- R. Bulriss
Open
17 of 30 Seats Available
-
Notes
- Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.
Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
Students may contact instructor at: randy.bulriss@mesacc.edu
-
Textbook info pending
TQM101: Quality Customer Service – 3 credits
Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
11303
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
04/28 –
06/16
Summer 2025 |
N/A
|
N/A
|
|
Open
22 of 25 Seats Available |
|
|||||||
|
11814
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
07/07 –
08/11
Summer 2025 |
N/A
|
N/A
|
|
Open
25 of 25 Seats Available |
|
|||||||
TQM230: Teamwork Dynamics – 2 credits
Theory and practice of how team members and team leaders use listening, negotiating and interpersonal skills for the enhancement of team process. Included are concepts of team development and team problem-solving techniques. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
11304
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
04/28 –
06/16
Summer 2025 |
N/A
|
N/A
|
|
Open
22 of 25 Seats Available |
|
|||||||
|
11815
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
07/07 –
08/11
Summer 2025 |
N/A
|
N/A
|
|
Open
25 of 25 Seats Available |
|
|||||||
TQM240: Project Management In Quality Organizations – 3 credits
Presents methods for quality organizations in how to plan and schedule a project in use of Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) techniques and software to monitor and control projects. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
17083
|
Mesa
Online Course |
Online
|
05/27 –
07/17
Summer 2025 |
N/A
|
N/A
|
|
Open
17 of 30 Seats Available |
|
|||||||