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MGT101: Techniques of Supervision – 3 credits

Overview of the foundations of supervision and how to get things done within an organization through other people. The functions of planning, organizing, staffing, motivating and controlling presented. Prerequisites: None.

MGT126: Customer Service Skills and Strategies – 3 credits

Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None.

MGT175: Business Organization and Management – 3 credits

Covers basic principles of managing quality and performance in organizations. Covers management functions: planning, organizing, leading, and controlling. Emphasizes continual improvement, ethics, and social responsibility. Prerequisites: None.

MGT180: Retail Management – 3 credits

The role of management in retailing and retail performance. Challenges and processes of retail management across various institutions. Prerequisites: None.

MGT229: Management and Leadership I – 3 credits

Covers management concepts and applications for business, industry, and government organizations. Prerequisites: None.

General Education Designations: SB

MGT242: Project Scope And Procurement Management – 2 credits

Scope management and procurement management in a project environment, including how a project's scope is planned, defined, and verified. Concepts of scope change management. Concepts of procurement management, including procurement planning, supplier solicitation, supplier selection, contract administration, and contract closeout. Prerequisites: A grade of C or better in TQM240 or permission of Instructor.

MGT243: Project Time And Cost Management – 2 credits

Time management and cost management in a project environment, including activity definition, sequencing and duration estimating. Schedule development and specific tools to support schedule creation and control. Project cost management including resource planning, cost estimation, cost budgeting, and cost control. Prerequisites: A grade of C or better in TQM240 or permission of Instructor.

MGT246: Principles of Project Management – 3 credits

Project Management principles expected of a Project Management Professional (PMP). Includes an overview of exam format, topics, and study techniques. Focus is on project scope, procurement, time, risk, cost, quality, human resource, communication, and integration management. Prerequisites: A grade of C or better in TQM240 or permission of Instructor.

MGT251: Human Relations in Business – 3 credits

Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.

MGT253: Owning and Operating a Small Business – 3 credits

Starting, organizing, and operating a small business, including location, finance management processes, advertisement and promotion, credit, inventory control and ethics. Prerequisites: None.

MGT276: Human Resources Management – 3 credits

Human resource planning, staffing, training, compensating, and appraising employees in organizations.
Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required. Note: MGT101 or MGT175 or MGT229 suggested but not required.

MGT286: Human Resource Employment Management – 3 credits

Techniques and methodology for coordinating and monitoring effective employment selection practices. Includes description of employment functions, staffing analysis, employment recruitment and advertising, applicant screening, interviewing and reference checking, employee selection and placement within a human resources division. Prerequisites: A grade of C or better in MGT276 or permission of Department or Division.