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SBS214: Small Business Customer Relations – 1 credit

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
26237
Mesa
Online Course
Online
03/1705/09
Spring 2025
N/A
N/A
  • A. Beveridge
Class Started
Contact Enrollment Services for Registration Assistance
    • Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.

      Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
      Students may contact instructor at: alan.beveridge@mesacc.edu
  • Textbook info pending