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SBS214: Small Business Customer Relations
– 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
17329
Chandler-Gilbert
CGCC Online
Online
11/17 –
12/12
Fall 2025
N/A
N/A
- P. Breece
Open
26 of 28 Seats Available
-
Notes
- Notes: Alternative Schedule
SBS213, SBS214, SBS220 & SBS230 will all use the same required textbooks/materials, at one reduced price. Please refer to the syllabus on the 1st day of class for more information.
-
No books listed at the bookstore, contact instructor
SBS214: Small Business Customer Relations – 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
17329
|
Chandler-Gilbert
CGCC Online |
Online
|
11/17 –
12/12
Fall 2025 |
N/A
|
N/A
|
|
Open
26 of 28 Seats Available |
|
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