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TQM101: Quality Customer Service
– 3 credits
Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
10100
GateWay
Online
Online
01/20 –
03/12
Spring 2026
N/A
N/A
- D. Musgrove
Open
11 of 24 seats available
-
Notes
- Notes: The class does not have a specific meeting schedule. However, students may be required to meet virtually with the instructor and/or classmates at agreed-upon dates and times throughout the course. Students are required to have access to a computer or mobile device, and Internet access. CANVAS is used as the learning management system.
Students not logging into CANVAS on the first day of class may be withdrawn.
-
Textbook info pending
TQM101: Quality Customer Service – 3 credits
Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
10100
|
GateWay
Online |
Online
|
01/20 –
03/12
Spring 2026 |
N/A
|
N/A
|
|
Open
11 of 24 seats available |
|
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