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VET132: Veterinary Office Management and Client Communication – 3 credits

Principles and practice of veterinary office management for veterinary technology students. Client relations, receptionist skills, telephone techniques, interpersonal skills, and personnel management. Generation and maintenance of correspondence, medical records, legal forms, and hospital logs. Basic bookkeeping, accounting, and financial management principles. Marketing and public relations. Professional ethics and professionalism. Use of computers for data entry, patient record management and inventory control. Prerequisites: A grade of C or better in VET101 or permission of Instructor.

Class# Location Delivery Dates Days / Times Instructors Availability
11071
Mesa
Online Course
Online
1/19 – 5/14
Spring 2027
N/A
  • V. Moomey
Open
2 of 24 seats available
  • Costs include VET Course Fee: $50.00
  • This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.
    Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
    Class 11071 costs include VET Course Fee: $50
  • No books listed at the bookstore, contact instructor