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TQM101: Quality Customer Service – 3 credits

Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
26329
Rio Salado
Online Class
Online : You can start on any Monday between dates:
8/24 – 10/12
Fall 2026
N/A
N/A
  • Staff
Open
18 of 25 seats available
  • Fourteen (14) Week Class
    8-week class option available
  • Textbook info pending
26348
Rio Salado
Online Class
Online : You can start on any Monday between dates:
10/19 – 12/7
Fall 2026
N/A
N/A
  • Staff
Open
24 of 25 seats available
  • Fourteen (14) Week Class
    8-week class option available
  • Textbook info pending