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TQM101: Quality Customer Service – 3 credits

Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
10100
GateWay
Online
Online
1/20 – 3/13
Spring 2026
N/A
N/A
  • D. Musgrove
Closed
No seats available
  • The class does not have a specific meeting schedule. However, students may be required to meet virtually with the instructor and/or classmates at agreed-upon dates and times throughout the course. Students are required to have access to a computer or mobile device, and Internet access. CANVAS is used as the learning management system.
    Students not logging into CANVAS on the first day of class may be withdrawn.
17783
Rio Salado
Online Class
Online : You can start on any Monday between dates:
1/12 – 3/2
Spring 2026
N/A
N/A
  • H. Tyler
Open
14 of 25 seats available
17784
Rio Salado
Online Class
Online : You can start on any Monday between dates:
3/9 – 4/27
Spring 2026
N/A
N/A
  • Staff
Open
23 of 25 seats available