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TQM101: Quality Customer Service – 3 credits

Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
10099
GateWay
Online
Online
01/1303/06
Spring 2025
N/A
N/A
  • H. Hutchins
Class Started
Contact Enrollment Services for Registration Assistance
    • Notes: The class does not have a specific meeting schedule. However, students may be required to meet virtually with the instructor and/or classmates at agreed-upon dates and times throughout the course. Students are required to have access to a computer or mobile device, and Internet access. CANVAS is used as the learning management system.

      Students not logging into CANVAS on the first day of class may be withdrawn.
      Class meets the first eight (8) weeks of the semester
      Course Introduction video Presented by Professor Hutchins: https://youtu.be/6t9KSMMuEAk?si=quT1hxYOjKmtRcZm
19037
Rio Salado
Online Class
Online : You can start on any Monday between dates:
01/0602/24
Spring 2025
N/A
N/A
  • K. Whetstine
Class Started
Contact Enrollment Services for Registration Assistance
19038
Rio Salado
Online Class
Online : You can start on any Monday between dates:
03/1004/21
Spring 2025
N/A
N/A
  • K. Whetstine
Open
10 of 11 Seats Available