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TQM101: Quality Customer Service – 3 credits

Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
11303
Rio Salado
Online Class
Online : You can start on any Monday between dates:
04/2806/16
Summer 2025
N/A
N/A
  • K. Whetstine
Open
22 of 25 Seats Available
11814
Rio Salado
Online Class
Online : You can start on any Monday between dates:
07/0708/11
Summer 2025
N/A
N/A
  • Staff
Open
25 of 25 Seats Available