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SBS214: Small Business Customer Relations
– 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
17329
Chandler-Gilbert
CGCC Online
Online
11/17 –
12/12
Fall 2025
N/A
N/A
- P. Breece
Open
16 of 28 seats available
-
Notes
- Notes: Alternative Schedule
SBS213, SBS214, SBS220 & SBS230 will all use the same required textbooks/materials, at one reduced price. Please refer to the syllabus on the 1st day of class for more information.
-
No books listed at the bookstore, contact instructor
19627
Glendale
Online Class
Online
12/01 –
12/12
Fall 2025
N/A
N/A
- Y. Facio
Open
19 of 24 seats available
-
Costs include SBS Course Fee: $0.00
-
No books listed at the bookstore, contact instructor
13124
Phoenix
ONLINE CANVAS
Online
10/20 –
12/19
Fall 2025
N/A
N/A
- A. Redendo
Open
17 of 20 seats available
-
Notes
- Notes: Flex Start Class
Class Meets for Eight (8) Weeks
-
Book Information
28196
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
08/25 –
10/13
Fall 2025
N/A
N/A
- Y. Facio
Open
19 of 21 seats available
-
Notes
- Notes: Eight (8) Week Class
6-week class option available
-
Book Information
28197
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
10/20 –
12/08
Fall 2025
N/A
N/A
- Staff
Open
35 of 35 seats available
-
Notes
- Notes: Eight (8) Week Class
6-week class option available
-
Book Information
SBS214: Small Business Customer Relations – 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
17329
|
Chandler-Gilbert
CGCC Online |
Online
|
11/17 –
12/12
Fall 2025 |
N/A
|
N/A
|
|
Open
16 of 28 seats available |
|
|||||||
|
19627
|
Glendale
Online Class |
Online
|
12/01 –
12/12
Fall 2025 |
N/A
|
N/A
|
|
Open
19 of 24 seats available |
|
|||||||
|
13124
|
Phoenix
ONLINE CANVAS |
Online
|
10/20 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Open
17 of 20 seats available |
|
|||||||
|
28196
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
08/25 –
10/13
Fall 2025 |
N/A
|
N/A
|
|
Open
19 of 21 seats available |
|
|||||||
|
28197
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
10/20 –
12/08
Fall 2025 |
N/A
|
N/A
|
|
Open
35 of 35 seats available |
|
|||||||