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SBS214: Small Business Customer Relations – 1 credit

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
12986
Rio Salado
Online Class
Online : You can start on any Monday between dates:
04/2806/16
Summer 2025
N/A
N/A
  • Y. Facio
Closed
Contact Enrollment Services for registration assistance
12987
Rio Salado
Online Class
Online : You can start on any Monday between dates:
07/0708/11
Summer 2025
N/A
N/A
  • R. Embleton
Open
9 of 10 seats available