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HRM130: Guest Services Management
– 3 credits
Examines organization and management of the hotel front office and guest service operations. Explores key front office functions and related systems and skills necessary to ensure guest satisfaction and efficient operations. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
22909
Scottsdale
Online Course
Online
01/20 –
03/13
Spring 2026
N/A
N/A
- B. Kilker
Open
23 of 24 seats available
-
Costs include HRM Course Fee: $5.00
-
Notes
- Notes: This class meets for an 8-week period during the full length semester. Students should expect an increased amount of work each week during the 8 weeks as compared to the same class offered in the full semester. Students are encouraged to work with an academic advisor to be sure their course load is balanced over the course of a given semester.
Students must obtain required textbooks and/or other materials prior to the class start date.
Class 22909 costs include HRM Course Fee: $5
-
Textbook info pending
HRM130: Guest Services Management – 3 credits
Examines organization and management of the hotel front office and guest service operations. Explores key front office functions and related systems and skills necessary to ensure guest satisfaction and efficient operations. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
22909
|
Scottsdale
Online Course |
Online
|
01/20 –
03/13
Spring 2026 |
N/A
|
N/A
|
|
Open
23 of 24 seats available |
|
|||||||