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CIS102DA: IT Customer Support
– 3 credits
Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
19619
Glendale
Online Class
Online
08/25 –
12/19
Fall 2025
N/A
N/A
- P. Lovings
Closed
Contact Enrollment Services for registration assistance
-
Costs include CIS Course Fee: $0.00
-
Book Information
24787
Mesa
Online Course
Online
10/20 –
12/19
Fall 2025
N/A
N/A
- M. Lierley
Closed
No seats available
-
Notes
- Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.
Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
-
Book Information
13726
Phoenix
ONLINE CANVAS
Online
09/22 –
12/19
Fall 2025
N/A
N/A
- A. Walker
Open
21 of 27 seats available
-
Costs include CIS Course Fee: $5.00
-
Notes
- Notes: Flex Start Class
Class Meets for Twelve (12) Weeks
-
Book Information
30801
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
08/25 –
10/13
Fall 2025
N/A
N/A
- M. Treguboff
Open
1 of 11 seats available
-
Notes
- Notes: Fourteen (14) Week Class
8-week class option available
Software Required
Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
Additional Materials: Microphone or headset to record oral assignment
-
Book Information
30802
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
10/20 –
12/08
Fall 2025
N/A
N/A
- D. Reid
Open
16 of 18 seats available
-
Notes
- Notes: Fourteen (14) Week Class
8-week class option available
Software Required
Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
Additional Materials: Microphone or headset to record oral assignment
-
Book Information
35166
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
08/25 –
10/13
Fall 2025
N/A
N/A
- D. Reid
Open
16 of 18 seats available
-
Notes
- Notes: Fourteen (14) Week Class
8-week class option available
Software Required
Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
Additional Materials: Microphone or headset to record oral assignment
-
Book Information
12080
Scottsdale
Online Course
Online
10/27 –
12/19
Fall 2025
N/A
N/A
- R. Monroig
Open
18 of 23 seats available
-
Notes
- Notes: This class meets for an 8-week period during the full length semester. Students should expect an increased amount of work each week during the 8 weeks as compared to the same class offered in the full semester. Students are encouraged to work with an academic advisor to be sure their course load is balanced over the course of a given semester.
This course requires the use of a computer or mobile device with internet access, a webcam, speakers and microphone.
Optional In Person lab hours will be held on Thursdays, 12:30 to 1:50 PM in CM 448.
-
Book Information
CIS102DA: IT Customer Support – 3 credits
Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
19619
|
Glendale
Online Class |
Online
|
08/25 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Closed
Contact Enrollment Services for registration assistance |
|
|||||||
|
24787
|
Mesa
Online Course |
Online
|
10/20 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Closed
No seats available |
|
|||||||
|
13726
|
Phoenix
ONLINE CANVAS |
Online
|
09/22 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Open
21 of 27 seats available |
|
|||||||
|
30801
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
08/25 –
10/13
Fall 2025 |
N/A
|
N/A
|
|
Open
1 of 11 seats available |
|
|||||||
|
30802
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
10/20 –
12/08
Fall 2025 |
N/A
|
N/A
|
|
Open
16 of 18 seats available |
|
|||||||
|
35166
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
08/25 –
10/13
Fall 2025 |
N/A
|
N/A
|
|
Open
16 of 18 seats available |
|
|||||||
|
12080
|
Scottsdale
Online Course |
Online
|
10/27 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Open
18 of 23 seats available |
|
|||||||