1 Course / 8 Classes found
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CIS102DA: IT Customer Support
– 3 credits
Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
12080
Scottsdale
CIS/Math Bldg. CM 448
Hybrid
09/11 –
12/19
Fall 2025
Th
12:30PM – 1:50PM
- R. Monroig
Open
23 of 23 seats available
-
Notes
- Notes: This course will be taught with multiple attendance options.
For more information and questions regarding enrollment contact the Academic Department at https://www.scottsdalecc.edu/academics/departments
This course requires the use of a computer or mobile device with internet access, a webcam, speakers and microphone.
This class has additional lab time associated with it. Students may complete this 50 minute per week requirement in the CIS Tutoring lab on campus or online virtually.
-
Book Information
17232
Chandler-Gilbert
CGCC Online
Online
08/25 –
12/19
Fall 2025
N/A
N/A
- Staff
Open
26 of 28 seats available
-
Costs include CIS Course Fee: $10.00
-
No books listed at the bookstore, contact instructor
19619
Glendale
Online Class
Online
08/25 –
12/19
Fall 2025
N/A
N/A
- P. Lovings
Open
4 of 24 seats available
-
Costs include CIS Course Fee: $0.00
-
Book Information
16239
GateWay
Online
Online
08/25 –
10/17
Fall 2025
N/A
N/A
- B. Rice
Open
21 of 24 seats available
-
Notes
- Notes: Students taking this class have access to Gateway's on-campus Advanced Cyber Systems Lab (MA2108) to supplement their learning with hands-on activities and in-person tutoring.
The class is a condensed, fast-paced instructional format, with all course competencies being covered in a compressed time-frame. The class does have a specific meeting schedule. However, students may be required to meet virtually with the instructor and/or classmates at agreed-upon dates and times throughout the course. Students are required to have access to a computer or mobile device, and Internet access. CANVAS is used as the learning management system.
Students not logging into CANVAS on the first day of class may be withdrawn.
-
Book Information
24787
Mesa
Online Course
Online
10/20 –
12/19
Fall 2025
N/A
N/A
- M. Lierley
Open
11 of 24 seats available
-
Notes
- Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.
Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
-
Book Information
13726
Phoenix
ONLINE CANVAS
Online
09/22 –
12/19
Fall 2025
N/A
N/A
- A. Walker
Open
20 of 27 seats available
-
Costs include CIS Course Fee: $5.00
-
Notes
- Notes: Flex Start Class
Class Meets for Twelve (12) Weeks
-
Book Information
30801
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
08/25 –
10/13
Fall 2025
N/A
N/A
- M. Treguboff
Open
4 of 11 seats available
-
Notes
- Notes: Fourteen (14) Week Class
8-week class option available
Software Required
Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
Additional Materials: Microphone or headset to record oral assignment
-
Book Information
30802
Rio Salado
Online Class
Online
: You can start on any Monday between dates:
10/20 –
12/08
Fall 2025
N/A
N/A
- D. Reid
Open
24 of 25 seats available
-
Notes
- Notes: Fourteen (14) Week Class
8-week class option available
Software Required
Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
Additional Materials: Microphone or headset to record oral assignment
-
Book Information
CIS102DA: IT Customer Support – 3 credits
Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.
Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
---|---|---|---|---|---|---|---|
12080
|
Scottsdale
CIS/Math Bldg. CM 448 |
Hybrid
|
09/11 –
12/19
Fall 2025 |
Th
|
12:30PM – 1:50PM
|
|
Open
23 of 23 seats available |
|
|||||||
17232
|
Chandler-Gilbert
CGCC Online |
Online
|
08/25 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Open
26 of 28 seats available |
|
|||||||
19619
|
Glendale
Online Class |
Online
|
08/25 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Open
4 of 24 seats available |
|
|||||||
16239
|
GateWay
Online |
Online
|
08/25 –
10/17
Fall 2025 |
N/A
|
N/A
|
|
Open
21 of 24 seats available |
|
|||||||
24787
|
Mesa
Online Course |
Online
|
10/20 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Open
11 of 24 seats available |
|
|||||||
13726
|
Phoenix
ONLINE CANVAS |
Online
|
09/22 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Open
20 of 27 seats available |
|
|||||||
30801
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
08/25 –
10/13
Fall 2025 |
N/A
|
N/A
|
|
Open
4 of 11 seats available |
|
|||||||
30802
|
Rio Salado
Online Class |
Online
: You can start on any Monday between dates:
|
10/20 –
12/08
Fall 2025 |
N/A
|
N/A
|
|
Open
24 of 25 seats available |
|