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CIS102DA: Customer User Support – 3 credits

Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional.
Prerequisites: None.

Class#	Location	Delivery	Dates	Days	Times	Instructors	Availability
11191	Chandler-Gilbert CGCC Online	Online	08/22 – 12/16 Fall 2022	N/A	N/A	Staff	Open 2 of 24 Seats Available
11191	Notes Notes: Class 11191 costs include CIS Course Fee: $10 This class does not require any books
13680	Glendale Online Class	Online	08/22 – 12/16 Fall 2022	N/A	N/A	D. Kessler	Open 2 of 24 Seats Available
13680	Notes Notes: ONLINE Online classes are completely asynchronous but may include optional synchronous components such as review sessions, office hours, etc. Students are required to have access to a computer/mobile device and Internet access, and a webcam may be necessary for specific classes. Students are required to submit an initial assignment due within the first few days of class. For information about how to get started, go to https://www.gccaz.edu/online/readiness. Click 'Canvas' link in column on the left and then click 'Log in to Canvas': https://learn.maricopa.edu Class 13680 costs include CIS Course Fee: $4 Book Information Get books at the Bookstore
10193	GateWay Online	Online	08/22 – 10/14 Fall 2022	N/A	N/A	B. Rice	Closed No Seats Available
10193	Notes Notes: Online classes do not meet at specific scheduled times. Students are required to have access to a computer or mobile device, and Internet access. CANVAS is used as the learning management system. You are required to log into CANVAS on the first day of class. As a Flex Start Class, this course is condensed and has a fast-paced instructional format, with all course competencies being covered in a compressed time-frame. This class is combined with CIS102DA #10192. The combined classes may have a total of 24 students. Book Information Get books at the Bookstore
19967	Phoenix ONLINE CANVAS	Online	09/19 – 12/11 Fall 2022	N/A	N/A	A. Walker	Open 9 of 20 Seats Available
19967	Notes Notes: Class Meets for Twelve (12) Weeks Flex Start Class Class 19967 costs include CIS Dwntwn Course Fee: $5 Book Information Get book at the Bookstore
17465	Paradise Valley ONLINE	Online	09/19 – 12/16 Fall 2022	N/A	N/A	A. Meraban	Open 18 of 23 Seats Available
17465	Notes Notes: Online courses require reliable internet access. If you have not taken an online course or used the Canvas Classroom, go to https://www.paradisevalley.edu/academics/distance-learning/online-briefing to read the Online Briefing and take the tutorial. Contact the PVCC Technology Help Desk for more information at 602.787.7780. Online classes do not meet at specific class times. Coursework must be completed according to deadlines. Students are required to have access to a computer or mobile device. Book Information Get books at the Bookstore
27718	Rio Salado Online Class	Online : You can start on any Monday between dates:	08/22 – 10/10 Fall 2022	N/A	N/A	M. Treguboff	Open 8 of 15 Seats Available
27718	Notes Notes: Fourteen (14) Week Class 8-week class option available Software Required Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program Additional Materials: Microphone or headset to record oral assignment Book Information Get books at the Bookstore
27719	Rio Salado Online Class	Online : You can start on any Monday between dates:	10/17 – 12/05 Fall 2022	N/A	N/A	D. Reid	Open 24 of 25 Seats Available
27719	Notes Notes: Fourteen (14) Week Class 8-week class option available Software Required Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program Additional Materials: Microphone or headset to record oral assignment Book Information Get books at the Bookstore