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CIS102DA: IT Customer Support – 3 credits

Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
12836
Glendale
Online Class
Online
8/24 – 12/18
Fall 2026
N/A
N/A
  • P. Lovings
Open
4 of 24 seats available
17459
Mesa
Online Course
Online
10/19 – 12/18
Fall 2026
N/A
N/A
  • H. Shacklette
Open
3 of 24 seats available
30027
Rio Salado
Online Class
Online : You can start on any Monday between dates:
8/24 – 10/12
Fall 2026
N/A
N/A
  • M. Treguboff
Open
14 of 25 seats available
  • Fourteen (14) Week Class
    8-week class option available
    Software Required
    Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
    Additional Materials: Microphone or headset to record oral assignment
30028
Rio Salado
Online Class
Online : You can start on any Monday between dates:
10/19 – 12/7
Fall 2026
N/A
N/A
  • D. Reid
Open
23 of 25 seats available
  • Fourteen (14) Week Class
    8-week class option available
    Software Required
    Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
    Additional Materials: Microphone or headset to record oral assignment
18785
Scottsdale
Online Course
Online
10/26 – 12/18
Fall 2026
N/A
N/A
  • R. Monroig
Open
21 of 26 seats available
  • This class meets for an 8-week period during the full length semester. Students should expect an increased amount of work each week during the 8 weeks as compared to the same class offered in the full semester. Students are encouraged to work with an academic advisor to be sure their course load is balanced over the course of a given semester.
    This course requires the use of a computer or mobile device with internet access, a webcam, speakers and microphone.
  • Textbook info pending