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CIS102DA: Customer User Support – 3 credits

Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional.
Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
11191
Chandler-Gilbert
CGCC Online
Online
08/2212/16
Fall 2022
N/A
N/A
  • Staff
Open
2 of 24 Seats Available
    • Notes: Class 11191 costs include CIS Course Fee: $10
  • This class does not require any books
13680
Glendale
Online Class
Online
08/2212/16
Fall 2022
N/A
N/A
  • D. Kessler
Open
2 of 24 Seats Available
    • Notes: ONLINE
      Online classes are completely asynchronous but may include optional synchronous components such as review sessions, office hours, etc.

      Students are required to have access to a computer/mobile device and Internet access, and a webcam may be necessary for specific classes.

      Students are required to submit an initial assignment due within the first few days of class.

      For information about how to get started, go to https://www.gccaz.edu/online/readiness. Click 'Canvas' link in column on the left and then click 'Log in to Canvas': https://learn.maricopa.edu
      Class 13680 costs include CIS Course Fee: $4
10193
GateWay
Online
Online
08/2210/14
Fall 2022
N/A
N/A
  • B. Rice
Closed
No Seats Available
    • Notes: Online classes do not meet at specific scheduled times. Students are required to have access to a computer or mobile device, and Internet access. CANVAS is used as the learning management system. You are required to log into CANVAS on the first day of class.

      As a Flex Start Class, this course is condensed and has a fast-paced instructional format, with all course competencies being covered in a compressed time-frame.

      This class is combined with CIS102DA #10192. The combined classes may have a total of 24 students.
19967
Phoenix
ONLINE CANVAS
Online
09/1912/11
Fall 2022
N/A
N/A
  • A. Walker
Open
9 of 20 Seats Available
17465
Paradise Valley
ONLINE
Online
09/1912/16
Fall 2022
N/A
N/A
  • A. Meraban
Open
18 of 23 Seats Available
27718
Rio Salado
Online Class
Online : You can start on any Monday between dates:
08/2210/10
Fall 2022
N/A
N/A
  • M. Treguboff
Open
8 of 15 Seats Available
    • Notes: Fourteen (14) Week Class
      8-week class option available
      Software Required
      Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
      Additional Materials: Microphone or headset to record oral assignment
27719
Rio Salado
Online Class
Online : You can start on any Monday between dates:
10/1712/05
Fall 2022
N/A
N/A
  • D. Reid
Open
24 of 25 Seats Available
    • Notes: Fourteen (14) Week Class
      8-week class option available
      Software Required
      Microsoft Word, Microsoft PowerPoint, Paint, or other similar drawing software program
      Additional Materials: Microphone or headset to record oral assignment