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SBS214: Small Business Customer Relations
– 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
33614
South Mountain
CEC Learning Studio
Hybrid
04/25 –
05/12
Spring 2023
Tu,Th
7:50PM – 9:20PM
- L. Winslow
Open
8 of 12 Seats Available
-
Notes
- Notes: Entrepreneurship & Small Business Learning Community requires concurrent enrollment in EPS195 33608, SBS200 33690, SBS202 33610, SBS203 33611, SBS204 33612, SBS213 33613, SBS214 33614, and SBS220 33615
Class Meets for Three (3) Weeks
Learning Community
Flex Start Class
Entrepreneur Program
Class 33614 costs include SBS Course Fee: $5
-
No books listed at the bookstore, contact instructor
SBS214: Small Business Customer Relations – 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
33614
|
South Mountain
CEC Learning Studio |
Hybrid
|
04/25 –
05/12
Spring 2023 |
Tu,Th
|
7:50PM – 9:20PM
|
|
Open
8 of 12 Seats Available |
|
|||||||