Matched 1 Courses / 1 Classes

Guest Services Management (HRM130) 3 Credits

Examines organization and management of the hotel front office and guest service operations. Explores key front office functions and related systems and skills necessary to ensure guest satisfaction and efficient operations. Prerequisites: None.

Class# Semester Location Delivery Dates Days Times Instructor Availability
20488 Fall 2021 Scottsdale
On Your Time Online
Online 08/23/2021 - 10/15/2021 N/A N/A
  • L. Williams
Open
21 of 25 Seats Available
  • Notes
    • Class Notes: This class meets for an 8-week period during the full length semester. Students should expect an increased amount of work each week during the 8 weeks as compared to the same class offered in the full semester. Students are encouraged to work with an academic advisor to be sure their course load is balanced over the course of a given semester.
      On Your Time Online classes do not meet at specific class times. Coursework must be completed according to deadlines. Students are required to have access to a computer or mobile device, and Internet access.
      Students must obtain required textbooks and/or other materials prior to the class start date.
    • Additional Class Notes: This class is offered in the Fall and Summer only.