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HRM130: Guest Services Management – 3 credits

Examines organization and management of the hotel front office and guest service operations. Explores key front office functions and related systems and skills necessary to ensure guest satisfaction and efficient operations. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
On Your Time Online
Spring 2023
  • L. Williams
17 of 25 Seats Available
    • Notes: ONLINE CLASS. All classwork can be completed entirely online.
      This class meets for an 8-week period during the full length semester. Students should expect an increased amount of work each week during the 8 weeks as compared to the same class offered in the full semester. Students are encouraged to work with an academic advisor to be sure their course load is balanced over the course of a given semester.
      Class 25606 costs include HRM Course Fee: $5