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CIS102DA: IT Customer Support – 3 credits

Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.

Class# Location Delivery Dates Days / Times Instructors Availability
30410
Scottsdale
Online Course
Online
1/19 – 3/12
Spring 2027
N/A
  • R. Monroig
Open
24 of 26 seats available
  • This class meets for an 8-week period during the full length semester. Students should expect an increased amount of work each week during the 8 weeks as compared to the same class offered in the full semester. Students are encouraged to work with an academic advisor to be sure their course load is balanced over the course of a given semester.
    This course requires the use of a computer or mobile device with internet access, a webcam, speakers and microphone.