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Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.

Class#	Location	Delivery	Dates	Days	Times	Instructors	Availability
12080	Scottsdale Online Course	Online	10/27 – 12/19 Fall 2025	N/A	N/A	R. Monroig	Open 18 of 23 seats available
12080	Notes Notes: This class meets for an 8-week period during the full length semester. Students should expect an increased amount of work each week during the 8 weeks as compared to the same class offered in the full semester. Students are encouraged to work with an academic advisor to be sure their course load is balanced over the course of a given semester. This course requires the use of a computer or mobile device with internet access, a webcam, speakers and microphone. Optional In Person lab hours will be held on Thursdays, 12:30 to 1:50 PM in CM 448. Book Information Get books at the Bookstore