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2 classes / 1 course

SBS214: Small Business Customer Relations – 1 credit

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Class# Location Delivery Dates Days / Times Instructors Availability
21938
Rio Salado
Online Class
Online : You can start on any Monday between dates:
1/11 – 3/1
Spring 2027
N/A
  • Staff
Open
33 of 35 seats available
  • Six (6) Week Class
    All materials will be provided through RioLearn.
    The final lesson includes the recording of an oral reflection. You will need a microphone for this assignment (a camera is optional). Detailed instructions on how to record and submit this project will be provided within the course.
    Open Educational Resources (OER) are learning, teaching, and research materials in any format and medium that reside in the public domain or have an open license copyright that permits no-cost access, re-use, re-purpose, retention, redistribution, and adaptation by others.
    Zero-Textbook-Cost Class: The total cost of required online instructional materials for this "Z Class" is $0.
  • Textbook info pending
21939
Rio Salado
Online Class
Online : You can start on any Monday between dates:
3/8 – 4/26
Spring 2027
N/A
  • Staff
Open
35 of 35 seats available
  • Six (6) Week Class
    All materials will be provided through RioLearn.
    The final lesson includes the recording of an oral reflection. You will need a microphone for this assignment (a camera is optional). Detailed instructions on how to record and submit this project will be provided within the course.
    Open Educational Resources (OER) are learning, teaching, and research materials in any format and medium that reside in the public domain or have an open license copyright that permits no-cost access, re-use, re-purpose, retention, redistribution, and adaptation by others.
    Zero-Textbook-Cost Class: The total cost of required online instructional materials for this "Z Class" is $0.
  • Textbook info pending