Search Results
MGT126: Customer Service Skills and Strategies
– 3 credits
Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
21744
Phoenix
ONLINE CANVAS
Online
9/8 – 12/18
Fall 2026
N/A
N/A
- A. Zingg
Open
7 of 27 seats available
-
Notes
Flex Start Class
Class Meets for Fourteen (14) Weeks
-
Book Information
MGT175: Business Organization and Management
– 3 credits
Covers basic principles of managing quality and performance in organizations. Covers management functions: planning, organizing, leading, and controlling. Emphasizes continual improvement, ethics, and social responsibility. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
21479
Phoenix
ONLINE CANVAS
Online
9/8 – 12/18
Fall 2026
N/A
N/A
- D. Dopp
Open
1 of 27 seats available
-
Notes
Flex Start Class
Class Meets for Fourteen (14) Weeks
-
Book Information
MGT229: Management and Leadership I
– 3 credits
Covers management concepts and applications for business, industry, and government organizations. Prerequisites: None.
General Education Designations: Social-Behavioral Sciences [SB], Social and Behavioral Sciences [SCB]
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
21039
Phoenix
B126
Hybrid In-Person
9/15 – 12/18
Fall 2026
Tu
10:00AM – 11:15AM
- S. Schneider
Open
17 of 24 seats available
-
Costs include MGT Course Fee: $5.00
-
Notes
Flex Start Class
Class Meets for Thirteen (13) Weeks
Hybrid class incorporating both online and classroom activities.
Class 21039 costs include MGT Course Fee: $5
-
Book Information
21643
Phoenix
ONLINE CANVAS
Online
8/24 – 10/16
Fall 2026
N/A
N/A
- A. Macksoud IV
Open
4 of 27 seats available
-
Notes
Class Meets for Eight (8) Weeks
-
Book Information
MGT247: Compensation and Benefits
– 3 credits
Techniques and methodology for planning, coordinating and monitoring effective compensation and benefits programs within human resources. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
22446
Phoenix
ONLINE CANVAS
Online
9/21 – 12/18
Fall 2026
N/A
N/A
- N. Dopp
Open
20 of 27 seats available
-
Notes
Flex Start Class
Class Meets for Twelve (12) Weeks
-
Book Information
MGT251: Human Relations in Business
– 3 credits
Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
21040
Phoenix
B328
Hybrid In-Person
8/26 – 12/18
Fall 2026
W
10:00AM – 11:15AM
- A. Zingg
Open
15 of 24 seats available
-
Costs include MGT Course Fee: $5.00
-
Notes
Hybrid class incorporating both online and classroom activities.
Class 21040 costs include MGT Course Fee: $5
-
Book Information
21511
Phoenix
ONLINE CANVAS
Online
8/24 – 10/16
Fall 2026
N/A
N/A
- B. Maynard
Closed
No seats available
-
Notes
Class Meets for Eight (8) Weeks
-
Book Information
21628
Phoenix
ONLINE CANVAS
Online
9/8 – 12/18
Fall 2026
N/A
N/A
- B. Maynard
Open
22 of 27 seats available
-
Notes
Flex Start Class
Class Meets for Fourteen (14) Weeks
-
Textbook info pending
MGT253: Owning and Operating a Small Business
– 3 credits
Starting, organizing, and operating a small business, including location, finance management processes, advertisement and promotion, credit, inventory control and ethics. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
31958
Phoenix
B328
Hybrid In-Person
9/14 – 12/18
Fall 2026
M
10:00AM – 11:15AM
- A. Redendo
Open
19 of 24 seats available
-
Costs include MGT Course Fee: $5.00
-
Notes
Flex Start Class
Class Meets for Thirteen (13) Weeks
Hybrid class incorporating both online and classroom activities.
Class 31958 costs include MGT Course Fee: $5
-
Book Information
21850
Phoenix
ONLINE CANVAS
Online
9/8 – 12/18
Fall 2026
N/A
N/A
- d. Zaharopoulos
Open
9 of 27 seats available
-
Notes
Flex Start Class
Class Meets for Fourteen (14) Weeks
-
Book Information
MGT270AA: Management Internship
– 1 credit
Management work experience in a business or industry. Note: MGT270AA may be repeated for a total of three (3) credit hours. Prerequisites: Permission of Department or Division.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
21493
Phoenix
OFFSITE
In Person
8/24 – 12/18
Fall 2026
N/A
N/A
- M. Sassetti
Open
5 of 5 seats available
-
Notes
For enrollment please visit Dawson Dopp in the Business Department.
-
No books listed at the bookstore, contact instructor
MGT270AB: Management Internship
– 2 credits
Management work experience in a business or industry. Note: MGT270AB may be repeated for a total of six (6) credit hours. Prerequisites: Permission of Department or Division.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
21494
Phoenix
OFFSITE
In Person
8/24 – 12/18
Fall 2026
N/A
N/A
- M. Sassetti
Open
5 of 5 seats available
-
Notes
For enrollment please visit Dawson Dopp in the Business Department.
-
No books listed at the bookstore, contact instructor
MGT270AC: Management Internship
– 3 credits
Management work experience in a business or industry. 80 hours of designated work per credit. Note: MGT270AC may be repeated for a total of six (6) credits. Prerequisites: Permission of Department or Division.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
21492
Phoenix
OFFSITE
In Person
8/24 – 12/18
Fall 2026
N/A
N/A
- M. Sassetti
Open
5 of 5 seats available
-
Notes
For enrollment, please visit Dawson Dopp in the Business Department.
-
No books listed at the bookstore, contact instructor
MGT276: Human Resources Management
– 3 credits
Human resource planning, staffing, training, compensating, and appraising employees in organizations.
Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required. Note: MGT101 or MGT175 or MGT229 suggested but not required.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
21486
Phoenix
ONLINE CANVAS
Online
8/24 – 10/16
Fall 2026
N/A
N/A
- T. Bethell
Closed
No seats available
-
Notes
Class Meets for Eight (8) Weeks
-
Book Information
MGT286: Human Resource Employment Management
– 3 credits
Techniques and methodology for coordinating and monitoring effective employment selection practices. Includes description of employment functions, staffing analysis, employment recruitment and advertising, applicant screening, interviewing and reference checking, employee selection and placement within a human resources division. Prerequisites: A grade of C or better in MGT276 or permission of Department or Division.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
32269
Phoenix
ONLINE CANVAS
Online
9/8 – 12/18
Fall 2026
N/A
N/A
- N. Dopp
Open
18 of 27 seats available
-
Notes
Flex Start Class
Class Meets for Fourteen (14) Weeks
-
Book Information
MGT126: Customer Service Skills and Strategies – 3 credits
Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
21744
|
Phoenix
ONLINE CANVAS |
Online
|
9/8 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
7 of 27 seats available |
|
|||||||
MGT175: Business Organization and Management – 3 credits
Covers basic principles of managing quality and performance in organizations. Covers management functions: planning, organizing, leading, and controlling. Emphasizes continual improvement, ethics, and social responsibility. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
21479
|
Phoenix
ONLINE CANVAS |
Online
|
9/8 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
1 of 27 seats available |
|
|||||||
MGT229: Management and Leadership I – 3 credits
Covers management concepts and applications for business, industry, and government organizations. Prerequisites: None.
General Education Designations: Social-Behavioral Sciences [SB], Social and Behavioral Sciences [SCB]
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
21039
|
Phoenix
B126 |
Hybrid In-Person
|
9/15 – 12/18
Fall 2026 |
Tu
|
10:00AM – 11:15AM
|
|
Open
17 of 24 seats available |
|
|||||||
|
21643
|
Phoenix
ONLINE CANVAS |
Online
|
8/24 – 10/16
Fall 2026 |
N/A
|
N/A
|
|
Open
4 of 27 seats available |
|
|||||||
MGT247: Compensation and Benefits – 3 credits
Techniques and methodology for planning, coordinating and monitoring effective compensation and benefits programs within human resources. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
22446
|
Phoenix
ONLINE CANVAS |
Online
|
9/21 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
20 of 27 seats available |
|
|||||||
MGT251: Human Relations in Business – 3 credits
Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
21040
|
Phoenix
B328 |
Hybrid In-Person
|
8/26 – 12/18
Fall 2026 |
W
|
10:00AM – 11:15AM
|
|
Open
15 of 24 seats available |
|
|||||||
|
21511
|
Phoenix
ONLINE CANVAS |
Online
|
8/24 – 10/16
Fall 2026 |
N/A
|
N/A
|
|
Closed
No seats available |
|
|||||||
|
21628
|
Phoenix
ONLINE CANVAS |
Online
|
9/8 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
22 of 27 seats available |
|
|||||||
MGT253: Owning and Operating a Small Business – 3 credits
Starting, organizing, and operating a small business, including location, finance management processes, advertisement and promotion, credit, inventory control and ethics. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
31958
|
Phoenix
B328 |
Hybrid In-Person
|
9/14 – 12/18
Fall 2026 |
M
|
10:00AM – 11:15AM
|
|
Open
19 of 24 seats available |
|
|||||||
|
21850
|
Phoenix
ONLINE CANVAS |
Online
|
9/8 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
9 of 27 seats available |
|
|||||||
MGT270AA: Management Internship – 1 credit
Management work experience in a business or industry. Note: MGT270AA may be repeated for a total of three (3) credit hours. Prerequisites: Permission of Department or Division.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
21493
|
Phoenix
OFFSITE |
In Person
|
8/24 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
5 of 5 seats available |
|
|||||||
MGT270AB: Management Internship – 2 credits
Management work experience in a business or industry. Note: MGT270AB may be repeated for a total of six (6) credit hours. Prerequisites: Permission of Department or Division.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
21494
|
Phoenix
OFFSITE |
In Person
|
8/24 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
5 of 5 seats available |
|
|||||||
MGT270AC: Management Internship – 3 credits
Management work experience in a business or industry. 80 hours of designated work per credit. Note: MGT270AC may be repeated for a total of six (6) credits. Prerequisites: Permission of Department or Division.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
21492
|
Phoenix
OFFSITE |
In Person
|
8/24 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
5 of 5 seats available |
|
|||||||
MGT276: Human Resources Management – 3 credits
Human resource planning, staffing, training, compensating, and appraising employees in organizations.
Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required. Note: MGT101 or MGT175 or MGT229 suggested but not required.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
21486
|
Phoenix
ONLINE CANVAS |
Online
|
8/24 – 10/16
Fall 2026 |
N/A
|
N/A
|
|
Closed
No seats available |
|
|||||||
MGT286: Human Resource Employment Management – 3 credits
Techniques and methodology for coordinating and monitoring effective employment selection practices. Includes description of employment functions, staffing analysis, employment recruitment and advertising, applicant screening, interviewing and reference checking, employee selection and placement within a human resources division. Prerequisites: A grade of C or better in MGT276 or permission of Department or Division.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
32269
|
Phoenix
ONLINE CANVAS |
Online
|
9/8 – 12/18
Fall 2026 |
N/A
|
N/A
|
|
Open
18 of 27 seats available |
|
|||||||