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SBS214: Small Business Customer Relations
– 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
13124
Phoenix
ONLINE CANVAS
Online
10/20 –
12/19
Fall 2025
N/A
N/A
- A. Redendo
Open
17 of 20 seats available
-
Notes
- Notes: Flex Start Class
Class Meets for Eight (8) Weeks
-
Book Information
SBS214: Small Business Customer Relations – 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
13124
|
Phoenix
ONLINE CANVAS |
Online
|
10/20 –
12/19
Fall 2025 |
N/A
|
N/A
|
|
Open
17 of 20 seats available |
|
|||||||