Matched 1 Courses / 1 Classes

Small Business Customer Relations (SBS214) 1 Credit

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Class# Semester Location Delivery Dates Days Times Instructor Availability
17073 Fall 2021 Phoenix
Online 10/18/2021 - 12/17/2021 N/A N/A
  • A. Redendo
19 of 20 Seats Available