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SBS214: Small Business Customer Relations – 1 credit

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
18821
Phoenix
ONLINE CANVAS
Online
10/1712/09
Fall 2022
N/A
N/A
  • A. Redendo
Open
16 of 20 Seats Available