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1 class / 1 courseSBS214: Small Business Customer Relations – 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days / Times | Instructors | Availability |
|---|---|---|---|---|---|---|
|
26108
|
Glendale
Online Class |
Online
|
4/19 – 4/30
Spring 2027 |
N/A
|
|
Open
23 of 24 seats available |
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