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SBS214: Small Business Customer Relations
– 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
19627
Glendale
Online Class
Online
12/01 –
12/12
Fall 2025
N/A
N/A
- Y. Facio
Open
18 of 24 seats available
-
Costs include SBS Course Fee: $0.00
-
No books listed at the bookstore, contact instructor
SBS214: Small Business Customer Relations – 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
19627
|
Glendale
Online Class |
Online
|
12/01 –
12/12
Fall 2025 |
N/A
|
N/A
|
|
Open
18 of 24 seats available |
|
|||||||