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SBS214: Small Business Customer Relations
– 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
12844
Glendale
Online Class
Online
11/30 – 12/11
Fall 2026
N/A
N/A
- Y. Facio
Open
21 of 24 seats available
-
No books listed at the bookstore, contact instructor
SBS214: Small Business Customer Relations – 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
12844
|
Glendale
Online Class |
Online
|
11/30 – 12/11
Fall 2026 |
N/A
|
N/A
|
|
Open
21 of 24 seats available |
|
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