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SBS214: Small Business Customer Relations
– 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Class#
Location
Delivery
Dates
Days
Times
Instructors
Availability
27523
Glendale
Online Class
Online
4/20 – 5/1
Spring 2026
N/A
N/A
- Y. Facio
Open
22 of 24 seats available
-
Costs include SBS Course Fee: $0.00
-
No books listed at the bookstore, contact instructor
SBS214: Small Business Customer Relations – 1 credit
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
| Class# | Location | Delivery | Dates | Days | Times | Instructors | Availability |
|---|---|---|---|---|---|---|---|
|
27523
|
Glendale
Online Class |
Online
|
4/20 – 5/1
Spring 2026 |
N/A
|
N/A
|
|
Open
22 of 24 seats available |
|
|||||||