Matched 1 Courses / 1 Classes

Small Business Customer Relations (SBS214) 1 Credit

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Class# Semester Location Delivery Dates Days Times Instructor Availability
35381 Fall 2021 Chandler-Gilbert
CGCC Online
Online 08/23/2021 - 10/15/2021 N/A N/A
  • L. Farmer
Class Started
Contact Enrollment Services for Registration Assistance
  • Notes
    • Class Notes: First Eight (8) Week Class
      SBS213, SBS214, SBS220 & SBS230 will all use the same required textbooks/materials, at one reduced price. Please refer to the syllabus on the 1st day of class for more information.