1. Effective Help Desk Specialist Skills (Choice)
   Author: Gibson
   ISBN 9780133571868
   New Retail Price: 96.00, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
2. Effective Help Desk Specialist Skills (Choice)
   Author: Gibson
   ISBN 9780789752406
   New Retail Price: 116.75, Used Retail Price: 87.75, New Rental Fee: 87.56, Used Rental Fee: 46.70.