1. Pearson eText for Customer Service: A Practical Ap (Choice)
    Author: Harris
    6th edition ISBN 9780137546381
    New Retail Price: 59.94, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
  2. Customer Service (Choice)
    Author: Harris
    6th edition ISBN 9780132742399
    New Retail Price: 155.75, Used Retail Price: 117.00, New Rental Fee: 124.60, Used Rental Fee: 65.42.