1. Customer Service Skills for Service Desk Professio (Required)
   4th edition
   ISBN: 9781285063584
   Author: Knapp
   Estimated Price: $219.50 (new)
   New Retail Price: 219.50, Used Retail Price: 164.75, New Rental Fee: 0.00, Used Rental Fee: 54.88.
2. The Trade Technician's Soft Skills Manual (Required)
   ISBN: 9798214355207
   Author: Coscia
   Estimated Price: $69.99 (new)
   New Retail Price: 69.99, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
3. Trade Technician's Soft Skills Manual (Required)
   ISBN: 9781111313814
   Author: Coscia
   Estimated Price: $68.75 (new)
   New Retail Price: 68.75, Used Retail Price: 51.75. This is not a Rental Title.
4. A Guide to Customer Service Skills for the Service (Required)
   4th edition
   ISBN: 9798214336589
   Author: Knapp
   Estimated Price: $69.99 (new)
   New Retail Price: 69.99, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
5. The Trade Technician's Soft Skills Manual (Required)
   ISBN: 9798214355207
   Author: Coscia
   Estimated Price: $88.99 (new)
   New Retail Price: 88.99, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
6. A Guide to Customer Service Skills for the Service (Required)
   4th edition
   ISBN: 9798214336589
   Author: Knapp
   Estimated Price: $89.23 (new)
   New Retail Price: 89.23, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
7. A Guide to Customer Service Skills for the Service (Required)
   4th edition
   ISBN: 9798214336589
   Author: Knapp
   Estimated Price: $50.99 (new)
   New Retail Price: 50.99, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.
8. The Trade Technician's Soft Skills Manual (Required)
   ISBN: 9798214355207
   Author: Coscia
   Estimated Price: $50.99 (new)
   New Retail Price: 50.99, Used Retail Price: 0.00. This is not a Rental Title. eBook Type: Web. eBook format: BryteWave Format.