1 Course / 4 Classes found

Search Results

SBS214: Small Business Customer Relations – 1 credit

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.

Class# Location Delivery Dates Days Times Instructors Availability
10417
Chandler-Gilbert
CGCC Online
Online
11/16 – 12/11
Fall 2026
N/A
N/A
  • N. Lynn
Open
24 of 28 seats available
  • Alternative Schedule
    SBS213, SBS214, SBS220 & SBS230 will all use the same required textbooks/materials, at one reduced price. Please refer to the syllabus on the 1st day of class for more information.
  • No books listed at the bookstore, contact instructor
12844
Glendale
Online Class
Online
11/30 – 12/11
Fall 2026
N/A
N/A
  • Y. Facio
Open
21 of 24 seats available
  • No books listed at the bookstore, contact instructor
27621
Rio Salado
Online Class
Online : You can start on any Monday between dates:
8/24 – 10/12
Fall 2026
N/A
N/A
  • Staff
Open
34 of 35 seats available
  • Six (6) Week Class
    All materials will be provided through RioLearn.
    The final lesson includes the recording of an oral reflection. You will need a microphone for this assignment (a camera is optional). Detailed instructions on how to record and submit this project will be provided within the course.
    Open Educational Resources (OER) are learning, teaching, and research materials in any format and medium that reside in the public domain or have an open license copyright that permits no-cost access, re-use, re-purpose, retention, redistribution, and adaptation by others.
    Zero-Textbook-Cost Class: The total cost of required online instructional materials for this "Z Class" is $0.
  • Textbook info pending
27622
Rio Salado
Online Class
Online : You can start on any Monday between dates:
10/19 – 12/7
Fall 2026
N/A
N/A
  • Staff
Open
35 of 35 seats available
  • Six (6) Week Class
    All materials will be provided through RioLearn.
    The final lesson includes the recording of an oral reflection. You will need a microphone for this assignment (a camera is optional). Detailed instructions on how to record and submit this project will be provided within the course.
    Open Educational Resources (OER) are learning, teaching, and research materials in any format and medium that reside in the public domain or have an open license copyright that permits no-cost access, re-use, re-purpose, retention, redistribution, and adaptation by others.
    Zero-Textbook-Cost Class: The total cost of required online instructional materials for this "Z Class" is $0.
  • Textbook info pending