Matched 1 Courses / 1 Classes

Guest Services Management (HRM130) 3 Credits

Examines organization and management of the hotel front office and guest service operations. Explores key front office functions and related systems and skills necessary to ensure guest satisfaction and efficient operations. Prerequisites: None.

Class# Semester Location Delivery Dates Days Times Instructor Availability
17944 Fall 2020 Scottsdale
On Your Time Online
Online 08/24/2020 - 12/18/2020 N/A N/A
  • L. Williams
9 of 25 Seats Available
  • Notes
    • Class Notes: ONLINE CLASS. Conducted via the Internet and designed for highly motivated, computer-literate, self-directed students.
      Students must obtain required textbooks and/or other materials prior to the class start date.
      On Your Time Online classes do not meet at specific class times. Coursework must be completed according to deadlines. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.
      Class 17944 costs include HRM Course Fee: $5
    • Additional Class Notes: This class is offered in the Fall and Summer only.